Terms of Service

Welcome to KOI.JP! These terms govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.

1. Use of Website

1.1. You must be at least 18 years old to use our website and services.

1.2. You agree to provide accurate and up-to-date information when creating an account or making a purchase.

1.3. You are responsible for maintaining the security of your account credentials and agree not to share them with others.

1.4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Orders

2.1. Our products are for personal use only and may not be resold or used for commercial purposes without our consent.

2.2. Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.

2.3. By placing an order, you agree to pay the total amount listed, including shipping and any applicable taxes or fees.

2.4. We reserve the right to limit the quantity of items purchased per person, household, or order.

3. Shipping and Delivery

3.1. We aim to ship orders promptly but cannot guarantee delivery times.

3.2. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

3.3. We are not liable for delays, lost packages, or damages incurred during shipping.

4. Returns and Refunds

4.1. We accept returns within 30 days of delivery for a full refund, minus any shipping costs.

4.2. Items must be unused and in their original condition with tags attached to qualify for a refund.

4.3. Refunds will be issued to the original payment method within 5-7 business days of receiving the returned items.

5. Intellectual Property

5.1. All content on our website, including images, logos, and text, is the property of KOI.JP and protected by copyright laws.

5.2. You may not use our trademarks or copyrighted material without our express written consent.

6. Privacy Policy

6.1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Limitation of Liability

7.1. In no event shall KOI.JP or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.

8. Governing Law

8.1. These terms are governed by and construed in accordance with the laws of the United States.

9. Changes to Terms

9.1. We reserve the right to update or modify these terms at any time without prior notice. By continuing to use our website after changes are posted, you accept the revised terms.

10. Contact Us

10.1. If you have any questions or concerns about these terms, please contact us at support@koijp.com.

Thank you for choosing KOI.JP!