Shipping Policy

Thank you for choosing KOI.JP! We're thrilled to deliver anime-inspired goods to your doorstep. Here's everything you need to know about our shipping:

Shipping Information:

  • We proudly offer shipping within the United States.
  • Orders typically process within 1-3 business days, excluding weekends and holidays.
  • Shipping rates vary based on order weight, shipping method, and destination. You'll see the exact cost at checkout.
  • Once your order ships, you'll receive a confirmation email with tracking details to monitor your package's journey.

Delivery Timeframes:

  • Domestic orders within the USA usually arrive within 3-7 business days after processing.
  • Please note, delivery times may vary due to factors such as weather conditions or postal delays.

Order Tracking:

  • Keep an eye on your order's progress by entering your tracking number on our website's order tracking page or the carrier's website.

Questions or Concerns:

  • If you have any questions or concerns about your shipment, feel free to reach out to our friendly customer service team for assistance.