Shipping Policy
Thank you for choosing KOI.JP! We're thrilled to deliver anime-inspired goods to your doorstep. Here's everything you need to know about our shipping:
Shipping Information:
- We proudly offer shipping within the United States.
- Orders typically process within 1-3 business days, excluding weekends and holidays.
- Shipping rates vary based on order weight, shipping method, and destination. You'll see the exact cost at checkout.
- Once your order ships, you'll receive a confirmation email with tracking details to monitor your package's journey.
Delivery Timeframes:
- Domestic orders within the USA usually arrive within 3-7 business days after processing.
- Please note, delivery times may vary due to factors such as weather conditions or postal delays.
Order Tracking:
- Keep an eye on your order's progress by entering your tracking number on our website's order tracking page or the carrier's website.
Questions or Concerns:
- If you have any questions or concerns about your shipment, feel free to reach out to our friendly customer service team for assistance.